Welcome to Serren Voyages. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before placing an order.
1. Orders and Cash on Delivery
All orders are processed with Cash on Delivery (COD) as the only payment method. By placing an order, you agree to pay the full amount upon delivery. Serren Voyages reserves the right to refuse or cancel orders at any time for valid reasons.
2. Product Information
We strive to provide accurate product descriptions, images, and pricing. However, slight variations in color, size, and specifications may occur due to technical or manufacturing reasons.
3. Shipping and Delivery
Delivery times are estimated and may vary depending on your location and other factors beyond our control. Serren Voyages is not responsible for delays caused by courier services, customs, or natural events.
4. Returns and Refunds
Please refer to our separate Returns & Refund Policy for detailed information on how to return products and request refunds.
5. User Responsibilities
You agree to use our website and services lawfully and not engage in fraudulent, harmful, or unauthorized activities. You are responsible for maintaining the confidentiality of your personal information and contact details.
6. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Serren Voyages or its licensors. Unauthorized use or reproduction is strictly prohibited.
7. Limitation of Liability
Serren Voyages is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services. We make every effort to ensure a safe and reliable shopping experience but cannot guarantee perfection.
8. Changes to Terms
Serren Voyages may update these Terms and Conditions at any time. Changes will be effective immediately upon posting on the website. We encourage you to review this page periodically.
9. Contact Us
For any questions regarding these Terms and Conditions, please contact us at:
Email: [email protected]